At FOURLOYAL, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
1. Information We Collect
We may collect personal information when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact us via email or our contact form
- Browse our website
This information may include:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by our payment providers)
- Order history
- Device information, IP address, browser type, and website activity
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide shipping updates and order confirmations
- Respond to enquiries and customer support requests
- Improve our website, products and customer experience
- Prevent fraudulent activity
- Send marketing emails and promotions (only if you have opted in)
We will never sell your personal information to third parties.
3. Cookies
FOURLOYAL uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyse website traffic
- Personalise your shopping experience
You can disable cookies through your browser settings; however, some features of our website may not function correctly.
4. Third-Party Services
We may share your information with trusted third-party providers that help us operate our business, including:
- Payment providers
- Shipping and delivery partners
- Shopify
- Marketing and email platforms
- Analytics providers
These providers only receive the information necessary to perform their services and are required to keep your information secure.
5. Data Security
We take reasonable steps to protect your personal information through secure technologies, encrypted payment processing, and trusted service providers. While no method of online transmission is completely secure, we strive to protect your information to the highest practical standard.
6. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent to receive marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: admin@fourloyalclothing.com